Need to make a change to your order? No problem! If you need to edit the specific products or quantity of products in your order, the shipping address, or any immediate changes, please provide us with the necessary information as quickly as possible!

<p>Need to make a change to your order? No problem! If you need to edit the specific products or quantity of products in your order, the shipping address, or any immediate changes, please provide us with the necessary information as quickly as possible!.</p><p>Please note: <span data-offset-key="bk7p3-0-0" id="isPasted"><span data-text="true">We take pride in processing orders quickly, often on the same day they are placed. Unfortunately, this can sometimes result in shipments being sent to incorrect addresses due to customer input errors. If you believe this has happened with your order, please complete our contact form linked above&#xA0;</span></span><span data-offset-key="bk7p3-2-0"><span data-text="true">and provide us the following information:&#xA0;</span></span></p><ul id="isPasted"><li data-block="true" data-editor="ctaa6" data-offset-key="3444s-0-0"><div data-offset-key="3444s-0-0"><span data-offset-key="3444s-0-0"><span data-text="true">Name:</span></span></div></li><li data-block="true" data-editor="ctaa6" data-offset-key="co9c8-0-0"><div data-offset-key="co9c8-0-0"><span data-offset-key="co9c8-0-0"><span data-text="true">Email:</span></span></div></li><li data-block="true" data-editor="ctaa6" data-offset-key="dct4g-0-0"><div data-offset-key="dct4g-0-0"><span data-offset-key="dct4g-0-0"><span data-text="true">Order Number:</span></span></div></li><li data-block="true" data-editor="ctaa6" data-offset-key="60p9u-0-0"><div data-offset-key="60p9u-0-0"><span data-offset-key="60p9u-0-0"><span data-text="true">Correct Shipping Address:</span></span></div></li><li data-block="true" data-editor="ctaa6" data-offset-key="516lf-0-0"><div data-offset-key="516lf-0-0"><span data-offset-key="516lf-0-0"><span data-text="true">Description of Issue:</span></span></div></li></ul>

Order Edits/Changes

If you receive an empty package or one that shows signs of tampering, please do the following:. We will investigate the situation and take the necessary steps to resolve the issue.

<p>If you receive an empty package or one that shows signs of tampering, please do the following:</p><ul><li><a href="https://arcadebelts.com/pages/contact-us">Contact us</a> immediately with a brief explanation of the issue.</li><li>Provide photos of the package as it was received, showing any openings or damage.</li><li>Confirm your shipping address and order number.</li></ul><p>We will investigate the situation and take the necessary steps to resolve the issue.</p>

I received a damaged or empty package

If you have been informed of a delay with your order and have yet to receive your belt or tracking details, we apologize for the inconvenience and thank you for your patience.

<p>If you have been informed of a delay with your order and have yet to receive your belt or tracking details, we apologize for the inconvenience and thank you for your patience.&#xA0;</p><div data-block="true" data-editor="8pnkr" data-offset-key="ai45i-0-0" id="isPasted"><div data-offset-key="ai45i-0-0"><span data-offset-key="ai45i-0-0"><span data-text="true">If you believe that your order might have gone missing or be lost, please review the following indications:</span></span></div></div><div data-block="true" data-editor="8pnkr" data-offset-key="936l2-0-0"><div data-offset-key="936l2-0-0"><span data-offset-key="936l2-0-0"><br data-text="true"></span></div></div><ol><li data-block="true" data-editor="8pnkr" data-offset-key="cgt3p-0-0"><div data-offset-key="cgt3p-0-0"><span data-offset-key="cgt3p-0-0"><span data-text="true">Tracking Information Stagnation:</span></span><span data-offset-key="cgt3p-0-1"><span data-text="true">&#xA0;Both&#xA0;</span></span><a href="https://www.ups.com/track?loc=en_US&amp;requester=ST/" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="cgt3p-1-0"><span data-text="true">UPS Tracking&#xA0;</span></span></a><span data-offset-key="cgt3p-2-0"><span data-text="true">and&#xA0;</span></span><a href="https://tools.usps.com/go/TrackConfirmAction_input" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="cgt3p-3-0"><span data-text="true">USPS Tracking&#xA0;</span></span></a><span data-offset-key="cgt3p-4-0"><span data-text="true">have not updated your tracking information within the last 4 days. Please check the&#xA0;</span></span><span data-offset-key="cgt3p-4-0"><span data-text="true"><a href="https://www.fedex.com/en-us/tracking.html">FedEx Tracking</a></span></span><span data-offset-key="cgt3p-4-0"><span data-text="true">, if you paid extra for shipping.</span></span></div></li><li data-block="true" data-editor="8pnkr" data-offset-key="dhfmv-0-0"><div data-offset-key="dhfmv-0-0"><span data-offset-key="dhfmv-0-0"><span data-text="true">Tracking History Issues:</span></span><span data-offset-key="dhfmv-0-1"><span data-text="true">&#xA0;Your tracking history indicates damage, return to sender, or insufficient address.</span></span></div></li><li data-block="true" data-editor="8pnkr" data-offset-key="4nq44-0-0"><div data-offset-key="4nq44-0-0"><span data-offset-key="4nq44-0-0"><span data-text="true">Processing Delays:</span></span><span data-offset-key="4nq44-0-1"><span data-text="true">&#xA0;Your shipment is being processed or pending approval for extended periods of time.</span></span></div></li><li data-block="true" data-editor="8pnkr" data-offset-key="7ahm3-0-0"><div data-offset-key="7ahm3-0-0"><span data-offset-key="7ahm3-0-0"><span data-text="true">Delayed Delivery:</span></span><span data-offset-key="7ahm3-0-1"><span data-text="true">&#xA0;The order was placed over 9 days ago, and you still have not received your package.</span></span></div></li></ol><div data-block="true" data-editor="8pnkr" data-offset-key="flg7n-0-0"><div data-offset-key="flg7n-0-0"><span data-offset-key="flg7n-0-0"><span data-text="true">If any of these situations apply to your order, please complete our contact form&#xA0;</span></span><a href="https://arcadebelts.com/pages/contact-us" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="flg7n-1-0"><span data-text="true">here&#xA0;</span></span></a><span data-offset-key="flg7n-2-0"><span data-text="true">and provide the information below in the form:&#xA0;</span></span></div></div><div data-block="true" data-editor="8pnkr" data-offset-key="3jqrt-0-0"><div data-offset-key="3jqrt-0-0"><span data-offset-key="3jqrt-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="8pnkr" data-offset-key="er4pq-0-0"><div data-offset-key="er4pq-0-0"><span data-offset-key="er4pq-0-0"><span data-text="true">Name:</span></span></div></div><div data-block="true" data-editor="8pnkr" data-offset-key="ckleo-0-0"><div data-offset-key="ckleo-0-0"><span data-offset-key="ckleo-0-0"><span data-text="true">Email:</span></span></div></div><div data-block="true" data-editor="8pnkr" data-offset-key="718c2-0-0"><div data-offset-key="718c2-0-0"><span data-offset-key="718c2-0-0"><span data-text="true">Order number:</span></span></div></div><div data-block="true" data-editor="8pnkr" data-offset-key="ffk6c-0-0"><div data-offset-key="ffk6c-0-0"><span data-offset-key="ffk6c-0-0"><span data-text="true">Correct shipping address:</span></span></div></div><div data-block="true" data-editor="8pnkr" data-offset-key="91oo0-0-0"><div data-offset-key="91oo0-0-0"><span data-offset-key="91oo0-0-0"><span data-text="true">Description of issue:</span></span></div></div><p><br></p>

Order Issues

Order Edits/Changes

I received a damaged or empty package

My order is experiencing a shipping delay