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My order is experiencing a shipping delayUpdated 8 months ago

If you have been informed of a delay with your order and have yet to receive your belt or tracking details, we apologize for the inconvenience and thank you for your patience. 

If you believe that your order might have gone missing or be lost, please review the following indications:

  1. Tracking Information Stagnation: Both UPS Tracking and USPS Tracking have not updated your tracking information within the last 4 days. Please check the FedEx Tracking, if you paid extra for shipping.
  2. Tracking History Issues: Your tracking history indicates damage, return to sender, or insufficient address.
  3. Processing Delays: Your shipment is being processed or pending approval for extended periods of time.
  4. Delayed Delivery: The order was placed over 9 days ago, and you still have not received your package.
If any of these situations apply to your order, please complete our contact form here and provide the information below in the form: 

Name:
Email:
Order number:
Correct shipping address:
Description of issue:


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